77777s Privacy Policy – Malaysia User Data Protection

77777s is committed to protecting the privacy and personal data security of every user who trusts our platform. As Malaysia's leading online entertainment platform, we understand that your trust is the most valuable asset we are responsible for safeguarding.

This Privacy Policy is designed to clearly and transparently explain how 77777s collects, processes, stores, and protects your personal information. It also outlines your rights as a user and how you can control the use of your data.

This Policy applies to all services provided by 77777s, including the official website at 77777s.fun, the mobile app for iOS and Android, and all interactions between users and our support team.

77777s only collects information that is strictly necessary to provide a secure, transparent, and legally compliant service. The following are the categories of information we collect:

a) Account Registration Information

• Full name as it appears on your official identification document
• Active email address used for account communications
• Registered Malaysian mobile number
• Date of birth for age verification (must be 18 and above)
• Passwords stored in hashed form — we do not store plaintext passwords

b) Identity Verification Information (KYC)

• Front and back copy of Malaysian Identity Card (MyKad)
• Proof of current address (recent utility bill or bank statement)
• Bank account details or registered payment methods
• In certain cases, a selfie or live photo for identity verification

c) Financial Transaction Information

• Deposit and withdrawal records including amounts, dates, and payment methods
• Wagering history and gaming activity on the platform
• Account balance and fund movements

d) Technical and Usage Information

• IP address, device type, and browser information
• Access time logs, pages visited, and session duration
• Location information based on IP address (at country/region level only)
• Mobile app diagnostic data if you are using the 77777s app

Every piece of information we collect has a clear and legitimate purpose. 77777s does not process user data for purposes not stated in this policy. The following are the purposes for which your data is used:

• Service Provision — To set up and manage your account, process deposits and withdrawals, and enable you to access all features of the 77777s platform.
• Verification and Security — To verify your identity during login, prevent unauthorised access, and detect fraudulent or suspicious activity.
• Legal Compliance — To fulfil legal obligations under PDPA 2010, anti-money laundering (AML) regulations, and KYC requirements set by the relevant authorities.
• Customer Support — To provide fast and accurate assistance when you contact our support team via live chat or email.
• Platform Improvements — To analyse usage patterns for the purpose of improving user experience, fixing bugs, and developing better new features.
• Marketing Communications — To send you information related to promotions, bonuses, and exclusive offers — only if you have given your consent. You may withdraw this consent at any time through your account settings.

77777s does not sell, rent, or disclose users' personal data to third parties for commercial purposes. However, there are limited situations where data sharing is necessary to ensure the smooth operation of our services:

• Payment Providers — Transaction information required is shared with approved payment providers such as FPX, DuitNow, Touch 'n Go, GrabPay, and crypto processors to carry out your financial transactions. All such providers are bound by strict confidentiality agreements.
• KYC Verification Provider — Identity documents are shared with approved KYC verification partners solely for the purposes of identity verification and AML compliance.
• Gaming Platform Provider — Minimum game data is shared with licensed game providers that supply content within the 77777s platform to ensure game integrity.
• Legal Authorities — We are required to disclose user information to the relevant authorities when ordered by a court or applicable law.
• Analytics and Security — Anonymized technical data that cannot identify individuals is shared with analytics service providers to help us understand platform usage patterns.

Every third party we work with is bound by a data processing agreement requiring them to protect your information to the same or higher standard as 77777s itself.

The 77777s platform uses cookies and similar tracking technologies to enhance user experience and ensure the platform functions properly. The following are the types of cookies we use:

• Essential Cookies — Required for core platform functions such as login session authentication and security. These cookies cannot be disabled as the platform will not function without them.
• Performance Cookies — Collects information about how you use the platform to help us identify technical issues and improve website performance.
• Functional Cookies — Saves your preferences such as language, display theme, and account settings so you don't need to reconfigure them every time you log in.
• Analytical Cookies — Helps us understand which pages are most frequently visited and how users interact with the platform. This data is used in aggregated form and cannot identify individuals.

You can manage your cookie settings through your web browser at any time. However, disabling essential cookies may affect platform functionality. For more information on managing cookies, refer to your browser settings.

User data security is the absolute top priority of 77777s. We continuously invest in the latest security infrastructure to ensure your information is always protected against cyber threats.

The technical security measures we implement include:

• Data encryption in transit using TLS 1.3 and data encryption at rest using AES-256 bit
• Two-factor authentication (2FA) that users can enable for an additional layer of security
• Intrusion detection systems (IDS/IPS) that monitor network traffic 24 hours a day
• Multi-layer firewall that blocks unauthorised access
• Periodic penetration testing by independent security experts
• Real-time access log monitoring with automatic alerts for suspicious activity
• A systematic vulnerability management program

77777s retains users' personal data only for as long as necessary to fulfil the purpose for which it was collected, or as required by applicable law.

• Active Account Information — Retained for the duration your account is active and for 7 years after account closure, in line with Malaysia's financial legal requirements.
• KYC Documents — Retained for a minimum of 6 years after the business relationship ends, as required by AML/CFT regulations.
• Transaction Records — Retained for 7 years for audit, tax compliance, and legal requirement purposes.
• Technical Logs — Retained for 12 months and then automatically deleted unless required for an ongoing security investigation.
• Marketing Data — Retained until you withdraw consent or close your account, whichever comes first.

Once the retention period expires, data will be securely deleted using irreversible deletion methods or converted into anonymized form that cannot be used to identify any individual.

Under Malaysia's PDPA 2010, you have clearly defined rights regarding your personal data. 77777s fully respects and facilitates the exercise of these rights:

The 77777s platform is strictly for users aged 18 and above. We do not intentionally collect or process personal data from individuals under the age of 18.

All registrants are required to confirm they are aged 18 and above during the registration process, with further age verification conducted through KYC. Should we find that data has been collected from someone under the age of 18, the account will be closed immediately and all related data will be deleted within 72 hours.

If you become aware that a minor has registered on our platform, please contact the 77777s support team immediately at [email protected] so we can take the necessary action.

77777s reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our practices, new legal requirements, or service improvements. Any amendments will be published on this page along with the updated effective date.

For material amendments that significantly affect your privacy rights, we will provide advance notice via email or in-platform notification at least 14 days before the amendment takes effect. This gives you sufficient time to review the changes and make an informed decision.

Continued use of the 77777s platform after the effective date of any amendment constitutes your acceptance of the updated policy. If you disagree with any amendment, you have the right to close your account and stop using our platform.

If you have any questions, concerns, or requests regarding your personal data and privacy, the 77777s data protection team is ready to assist. You may reach us through the following channels:

• Email: [email protected] (please state "Privacy Enquiry" in your email subject line)
• Live Chat: Available 24 hours a day, 7 days a week through the 77777s platform
• Response Time: We are committed to responding to all privacy-related enquiries within 3 business days

For formal requests relating to data rights (access, correction, deletion), please include the following information with your enquiry: full name, registered email address, account number (if applicable), and a brief description of your request. This helps us process your request more quickly and accurately.